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Thursday 5 August 2010

What's Your Name?

You might think what's in a name? It doesn't determine who you are or how you act, but for as long as people can remember, a person's name has been important to them. A recent article on the BBC website - 1066 and all those baby names - talked about how we still use names from the time when the Normans invaded; after the invasion many babies were named after William the Conqueror as the name was assosciated with success and this name is still popular today.

When someone hears their name spoken it makes them feel special and important, but many of us don't take the time to remember people's names or even to use people's proper names. Often we bump into people we have met before and then can't remember their name, not only is this embarrassing for us but it also makes the other person feel insignificant and unimportant. By not remembering somone's names we immediately alienate ourselves from that person.

Dale Carnegie's third principle from the book 'How to Win Friends and Influence People' says -

Remember that a person's name is to that person the sweetest and most important sound in any language


It's simple, people that remember people's names and use them are well liked and achieve more. A manager who has a team of over thirty and remembers the name of every member of his team will have earned the respect and attention of that team.

Here are some simple techniques that can help you to remember people's names -

  1. When you are introduced to someone, listen when they say their name and ask them to repeat it if you don't catch it the first time.


  2. When you first hear the name, repeat it several times in your head.


  3. Associate the name in your mind with the features, expression and appearance of that person.

When it comes to dealing with people, just by remembering and using their names you will be well on the way to building good relationships.


For more useful tips like this attend a complimentary preview of the Dale Carnegie Course on 17th August. Click here for more information

Sophie Whittall
Admin & Marketing Co-ordinator
www.London.Dalecarnegie.com

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