Team Spirit

‘Wickets, runs, bowlers, overs, stumps, the Gabba, the Barmy Army...’

This week saw the start of the Ashes and a month of cricket played between England and Australia. The anticipation has been building for weeks and the rivalry between the teams and the fans is strong. Both teams really want to win, England want to hold on to the Ashes crown and the Australians want to take it back. Both teams have been training hard for the test matches ahead and their fans are depending on them to perform at the best.

In order to have any chance of winning each side needs to work together as an effective team, this is the same for any group of people in any business, unless they work collectively to produce their desired outcome they will not achieve the best results possible.

Here are some tips to help your team to be effective and keep on track –

Have frequent and open communication - Most teams dysfuntion is rooted in coommunication breakdowns, such as poor listening, interrupting, rambling, an inibility to get to the point and simply not communicating enough to create team cohesions.

Build Cooperation – In a strong team, individuals rely on each other to make processes and interactions function as planned.

Recognize strengths – Take time to give honest and sincere appreciation to team members.

Manage results, not tasks – Ultimately, what matters is each team member’s contribution to the team’s goals and mission. Strong teams, with diverse peronalities, learn to focus on the results each team member achieves, rather than trying to make indivduals achieve results in a certain way.

Leverage competitive spirit to create communication – Friendly competition generates results. Keep the competition between the team and it’s own past results, not between individual team members.

For more tips and articles on how you and your team can achieve your maximum potential click here to visit the Dale Carnegie Knowledge Centre .

Sophie Whittall
Marketing Co-ordinator

www.London.dalecarnegie.com

Unleash Your Full Potential

What would be the impact on your organisation if the employees were able to increase their level of performance?

Dale Carnegie helps improve the performance of organisations by improving the performances of their people.

At the recent graduation ceremony of our flagship programme “Effective Communications and Human Relations” participants presented one of the results they have achieved over the twelve weeks. Regardless of their position or industry everyone got one step closer to their goals.

Here are some of their achievements:

Senior Technician (Architecture Design) - improved relationships with clients by being more approachable and turned cynicism into a consistent positive mindset

Service Manager (Insurance) - raised profile within the organisation by getting the confidence to speak in meetings, engaging with his team as well as the senior management

PHD student - increased confidence to deliver presentations and sell an idea to the audience, managed high levels of pressures and stress

Project Manager (Banking) - learnt the art of listening which helped increase efficiencies by getting the correct information to the customer within deadlines

Lead Researcher (Digital Agency) - learnt to coach the team to improve results, empowered others to take initiative, delegated responsibilities which enabled the department to take on more projects

Assistant Manager (Hotel) - became more positive and approachable, inspired the team to do better, and received an award for collecting the most 'Thank You' notes from the team

Is there anything you can do differently/ more of/ better to increase your level of performance?

To find out more about how Dale Carnegie supports individuals, teams and organisations or to arrange a free skills assessment call us on 0207 379 4323.

Corina

Performance Consultant

Be Exponential

There is something to be said about being on a roll. Just look at sporting teams, winning two or three games in a row and all of a sudden the confidence and belief is up within the group and they begin to get better and better. Reality is this isn’t just sports teams, it works with business as companies getting better and better, just look at Apple who have grown year on year and zoomed through the recession. Interestingly both teams and companies like Apple have one thing in common – they are driven by people and people are driven by confidence and self belief.

Over the past 11 weeks our Effective Communications and Human Relations Course has been running for one night per week. The class comes every Wednesday and shares their ‘business good news’ at the start of the evening, before cracking into the course content. If there was a graph which measured the results shared by the group over the period it truly would be an exponential curve, much like getting on a roll!












Beginning week 1 session 1 we cant expect all our goals to be achieved straight away, its much more like the age old saying:

How do you eat an elephant?

One bite at a time.



Angus Firth