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Wednesday 18 April 2012

Stand by your Principles

At the heart of everything we do as an organisation is Dale Carnegie’s thirty human relations principles. These principles have been with the organisation for many years and the Dale Carnegie itself is celebrating its Centenary in October of this year.

Below is a list of the first 9 principles which covers the foundations of becoming a friendlier person.

Don't criticize, condemn, or complain.
Give honest and sincere appreciation.
Arouse in the other person an eager want.
Become genuinely interested in other people.
Smile.
Remember that a person's name is, to that person, the sweetest and most important sound in any language.
Be a good listener. Encourage others to talk about themselves.
Talk in terms of the other person's interest.
Make the other person feel important – and do it sincerely.

At first glance you may think to yourself that these prinicples are common knowledge. This is true, however they are not common practice.

Look at the list and again and really ask yourself:

How many of these principles am I actually applying?
How often do I apply them?
Which ones do I find really challenging and why?

If these priniciples and questions resonate with you I would encourage you to attend the opening session of our Skills for Success course on the 8th May for free.

You can register for this event by getting in touch with any of our consultants on 0207 379 4323

Amar Garcha

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