It has been reported in todays Telegraph, that millions of managers fail to realise “how bad they are at managing”, which is undermining company efforts to boost productivity and growth.
One in four of the UK’s line managers – almost 2m people – have an inflated opinion of their ability to lead teams, the study by the Chartered Institute of Personnel and Development (CIPD) has claimed.
Ben Willmott, head of public policy at the CIPD, said: “Management capability continues to be an Achilles heel for UK plc, despite mounting evidence that these are ‘skills for growth’.
“Too many employees are promoted into people management roles because they have good technical skills, then receive inadequate training and have little idea of how their behaviour impacts on others.”
If you are 1 in 4 managers who spends more time dealing with stressed staff, absence or conflict, rather than providing high-quality feedback to their teams, or if you have been promoted to management, and do not want to become a "bad manager", then come to our free Inspirational Leadership seminar, or contact us for further information on our Leadership Training for Managers, where we can ensure that you become more than a "good leader", but a "great" inspiration.
Stephanie Fletcher
To read more on this article visit: http://www.telegraph.co.uk/finance/jobs/9241249/One-in-four-managers-dont-know-how-bad-they-are.html
Showing posts with label leadership skills. Show all posts
Showing posts with label leadership skills. Show all posts
Thursday, 3 May 2012
Monday, 19 March 2012
Get Over It
Just having got over a cold that has lasted for 4 weeks had me thinking about other things in life we have to 'get over'.
The failed romance - we are told - "you'll get over it"
Losing a golf competition - we are told - "you'll get over it"
Getting into debt and seeing no way out - "you'll get over it"
Losing a client - "you'll get over it"
Why is it such a popular expression? What is it we have to get over?
Getting over something suggests an obstacle, barrier, or some other frustration which prevents us for carrying on as normal. And it is this carrying on as normal that is the problem.
The world is changing rapidly around us. You've heard the adage 'better, faster, with less'. If we carry on as normal we are surely getting left behind. So what we have to get over is a state of being that does not see the need to change. This applies to our role as leaders almost more than any other situation.
This was amply demonstrated in a module of one of our training programmes when the group finally decided that what they had to 'get over' was thinking about themselves and devote their time and attention to others. Once they let go of their ego's and concentrated entirely upon the needs of others they showed up more powerfully, more assertive, more in control, more caring, more generous.
Leaders need followers - you've heard that before - so what would you follow. The lead that somebody provides that is entirely in your interests or someone whose ego is needing to be fed?
Talk to us about servant leadership!
David Pickering
The failed romance - we are told - "you'll get over it"
Losing a golf competition - we are told - "you'll get over it"
Getting into debt and seeing no way out - "you'll get over it"
Losing a client - "you'll get over it"
Why is it such a popular expression? What is it we have to get over?
Getting over something suggests an obstacle, barrier, or some other frustration which prevents us for carrying on as normal. And it is this carrying on as normal that is the problem.
The world is changing rapidly around us. You've heard the adage 'better, faster, with less'. If we carry on as normal we are surely getting left behind. So what we have to get over is a state of being that does not see the need to change. This applies to our role as leaders almost more than any other situation.
This was amply demonstrated in a module of one of our training programmes when the group finally decided that what they had to 'get over' was thinking about themselves and devote their time and attention to others. Once they let go of their ego's and concentrated entirely upon the needs of others they showed up more powerfully, more assertive, more in control, more caring, more generous.
Leaders need followers - you've heard that before - so what would you follow. The lead that somebody provides that is entirely in your interests or someone whose ego is needing to be fed?
Talk to us about servant leadership!
David Pickering
Friday, 13 January 2012
So what does it take to be a leader?
Leaders only need one thing ....!
FOLLOWERS
and perhaps the more people that twig onto this simple notion then the more we will accomplish each day - individually, as a society, as a nation and as a world of 7 billion souls.
So what does it take to be a leader? Well, here are a few pointers.
Appearance. This is the first thing that anyone notices and if we do not create a positive first impression then we are out of the running immediately. So as a leader am I ever off stage? The answer is no. This means we do have to be 'smart' within the accepted dress code. We have to smell right, and sound right and our overall body language must be positive.
What we say and how we say it are the next two. It's not the words that people listen too in the first few seconds they listen for tone of voice. They listen for passion, desire, drive, belief and a whole myriad of other words we might use to describe elements of charisma. This is where we demonstrate our congruence. That alignment between our values, actions and outcomes together with how we show up in the world is congruence. It is the exhibition of authenticity and leading an intentional life.
So appearance attracts, what we say and how we say it holds attention.
In fourth place then comes our actions. How do I relate to others? Do we do what we say we are going to do? Is our conversation littered with doubt in the form of ifs, buts and maybes. Do we wait or act? Do we dream hope and wish? Or do we live life as it comes cherishing each and very moment, exploring all opportunities? Do we create solutions to problems and implement without delay?
It is only now, after we maintain the attraction of others through these four elements that anyone will start to take notice of our technical capability, our business or academic competence.
So, would you follow the person who looks, acts and sounds the part, who is congruent and authentic? If the answer is yes then you know who you need to be and how you need to show up in the world for others to follow your lead.
Begin now, as you sign off from this blog. Become conscious of your incompetence as a leader and start working on it right away. Yes, that's it, have a look in the mirror. A good look.
If you need some help - call.
David Pickering
FOLLOWERS
and perhaps the more people that twig onto this simple notion then the more we will accomplish each day - individually, as a society, as a nation and as a world of 7 billion souls.
So what does it take to be a leader? Well, here are a few pointers.
Appearance. This is the first thing that anyone notices and if we do not create a positive first impression then we are out of the running immediately. So as a leader am I ever off stage? The answer is no. This means we do have to be 'smart' within the accepted dress code. We have to smell right, and sound right and our overall body language must be positive.
What we say and how we say it are the next two. It's not the words that people listen too in the first few seconds they listen for tone of voice. They listen for passion, desire, drive, belief and a whole myriad of other words we might use to describe elements of charisma. This is where we demonstrate our congruence. That alignment between our values, actions and outcomes together with how we show up in the world is congruence. It is the exhibition of authenticity and leading an intentional life.
So appearance attracts, what we say and how we say it holds attention.
In fourth place then comes our actions. How do I relate to others? Do we do what we say we are going to do? Is our conversation littered with doubt in the form of ifs, buts and maybes. Do we wait or act? Do we dream hope and wish? Or do we live life as it comes cherishing each and very moment, exploring all opportunities? Do we create solutions to problems and implement without delay?
It is only now, after we maintain the attraction of others through these four elements that anyone will start to take notice of our technical capability, our business or academic competence.
So, would you follow the person who looks, acts and sounds the part, who is congruent and authentic? If the answer is yes then you know who you need to be and how you need to show up in the world for others to follow your lead.
Begin now, as you sign off from this blog. Become conscious of your incompetence as a leader and start working on it right away. Yes, that's it, have a look in the mirror. A good look.
If you need some help - call.
David Pickering
Friday, 30 December 2011
Christmas Wish
Did you get your Christmas wish this year?
Ok, how about your ideal Christmas gift? A quick search on ebay using the term “unwanted Christmas gifts” returns 1018 items. A search under “unwanted gifts” returns more than double!
Personally, I am keener to give gifts than receive. However, I do accept any gifts with open arms. So if anyone feels that they want to get me an ipad 2 after reading this, please do not let me stop you.
All jokes aside I want to share a couple of things about two people I admire. These two people have worked very hard and smart to get to where they are.
The first is one of my mentor’s, who just the other day mentioned that he was sitting with his fiancé looking at their respective and collective 2011 to do list. Marking off all the things that have been achieved and getting ready for the things that need to be achieved in 2012. He is always clear on want he wants to achieve in the business and personally. In fact he could describe a 3 year plan for the business “off the cuff” because he has spends so much time and energy on it.
I am sure you have been told that writing down goals makes them more real. Let me explain why I believe this is the case. By writing down your goals, instead of having a vague idea of what you need you force yourself to be more specific. Secondly, if you look at your goals on a regularly basis, you will be continuously reminded of what you should be focusing on each day.
The second is my best friend (sister and another one of my mentors). She has done really well for herself. She always has goals for the short term, mid term and long term. In fact, I am sure if you were to bump into her today you will find that she carries a notepad with all these respective goals written down. A few years back she wrote a five-year plan on where she wants to be. She then went about trying to connect with people that are doing the very thing she would like to do. Emails, phone calls, whatever it took to get some time with these people to find out how they got there and what they like, dislike about what they do. By doing this she created a clear path that she knew (provided she was willing to work extremely hard) would get her to where she wants, nay, needs to be.
Both of these people are a massive positive influence in my life, so much so that I have made out my game plan for 2012. As opposed to a list I have written my vision in a document which details all the things I want to achieve both professional and personally over the course of the next year. I have also ensured that I used positive and powerful language in the document. I also talk about my feelings on reaching my goals, so it is written in the present tense.
It will not cost you anything to do this. Spend some time leading up to 2012 thinking about everything thing you want to achieve then articulate this in the form of a vision. I recommended you keep somewhere you can see it regularly, whether that is by your desk or by your bed side so that it is the first and last thing you see everyday.
I will leave you with a couple of quotes.....
Robert Collier
Imagination gives you the picture. Vision gives you the impulse to make the picture your own.
Peter Marshall
Give to us clear vision that we may know where to stand and what to stand for - because unless we stand for something, we shall fall for anything.
HAPPY NEW YEAR!
Amar Garcha
Ok, how about your ideal Christmas gift? A quick search on ebay using the term “unwanted Christmas gifts” returns 1018 items. A search under “unwanted gifts” returns more than double!
Personally, I am keener to give gifts than receive. However, I do accept any gifts with open arms. So if anyone feels that they want to get me an ipad 2 after reading this, please do not let me stop you.
All jokes aside I want to share a couple of things about two people I admire. These two people have worked very hard and smart to get to where they are.
The first is one of my mentor’s, who just the other day mentioned that he was sitting with his fiancé looking at their respective and collective 2011 to do list. Marking off all the things that have been achieved and getting ready for the things that need to be achieved in 2012. He is always clear on want he wants to achieve in the business and personally. In fact he could describe a 3 year plan for the business “off the cuff” because he has spends so much time and energy on it.
I am sure you have been told that writing down goals makes them more real. Let me explain why I believe this is the case. By writing down your goals, instead of having a vague idea of what you need you force yourself to be more specific. Secondly, if you look at your goals on a regularly basis, you will be continuously reminded of what you should be focusing on each day.
The second is my best friend (sister and another one of my mentors). She has done really well for herself. She always has goals for the short term, mid term and long term. In fact, I am sure if you were to bump into her today you will find that she carries a notepad with all these respective goals written down. A few years back she wrote a five-year plan on where she wants to be. She then went about trying to connect with people that are doing the very thing she would like to do. Emails, phone calls, whatever it took to get some time with these people to find out how they got there and what they like, dislike about what they do. By doing this she created a clear path that she knew (provided she was willing to work extremely hard) would get her to where she wants, nay, needs to be.
Both of these people are a massive positive influence in my life, so much so that I have made out my game plan for 2012. As opposed to a list I have written my vision in a document which details all the things I want to achieve both professional and personally over the course of the next year. I have also ensured that I used positive and powerful language in the document. I also talk about my feelings on reaching my goals, so it is written in the present tense.
It will not cost you anything to do this. Spend some time leading up to 2012 thinking about everything thing you want to achieve then articulate this in the form of a vision. I recommended you keep somewhere you can see it regularly, whether that is by your desk or by your bed side so that it is the first and last thing you see everyday.
I will leave you with a couple of quotes.....
Robert Collier
Imagination gives you the picture. Vision gives you the impulse to make the picture your own.
Peter Marshall
Give to us clear vision that we may know where to stand and what to stand for - because unless we stand for something, we shall fall for anything.
HAPPY NEW YEAR!
Amar Garcha
Friday, 20 May 2011
iphoney
People that know me will tell you that I am a massive football fan. So much so that some of my colleagues from Dale Carnegie have requested that I stop writing blogs about the sport or indeed my favourite team. So instead I want to talk to you about an incident that took place a couple of weeks ago and how it affected me.
A couple of weekends ago I received a letter with the logo of a famous mobile telephone provider on the cover. However, this was not my provider and upon opening it, to my horror, it was a welcome letter. Apparently, I had signed up for a two year deal with an iphone. I immediately went to one of their stores and explained the situation. I was told that I needed to contact customer services by phone.
At this point things began to look bleaker. I was explained that not only had I taken out the contract but the phone itself was delivered to my house and signed for. What?
Could it have been that I managed to do all of this subconsciously? I know there are many people that sleep walk and get up to all sorts of shenanigans. Could I have become a sleep shopper? The answer is no. I was just another victim of identify theft.
I went into work the next Monday feeling violated and so worried and stressed about what details of mine had been captured and used. I then spent the next couple of days talking to the provider to cancel the contract and also investigate why there was no verification or proof that I had made this purchase.
I sat down on my desk feeling defeated, just another victim of a major faceless corporation. It was at this point I found my salvation. It came to me in the shape of an experienced Dale Carnegie coach that lives and breathes the principles that our founder penned many years ago. He went through some fundamental principles for overcoming worry.
• What is the worst that could happen?
Well, the worst already has, I thought. The only thing worse would be if I now got a phone bill for this fraudulent account.
• Prepare to accept the worst.
Ok, I know I didn’t arrange this so I can make sure that I am not liable to pay a phoney bill should it arrive.
• Try to improve the worst.
After gathering up all the evidence I felt much better. I was now in a better position because now I not only knew I was an innocent victim but I could also prove it.
After talking to him and taking action I felt relieved and could concentrate on other more important things. The stress and worry seemed to evaporate.
If you would like to find out more about How to Stop Worrying and Start Living or How to Win Friends and Influence People then please join us on the Dale Carnegie Course which starts on Tuesday 28th June. If you would like to have a taster and experience a session for free prior to joining then please attend the complimentary session on Tuesday 14th June.
All the details can be found on our website - http://www.london.dalecarnegie.com/
Just before I let you go……I did get that phone bill last week. It amounted to £229.39 and yet I do not feel stressed at all.
A couple of weekends ago I received a letter with the logo of a famous mobile telephone provider on the cover. However, this was not my provider and upon opening it, to my horror, it was a welcome letter. Apparently, I had signed up for a two year deal with an iphone. I immediately went to one of their stores and explained the situation. I was told that I needed to contact customer services by phone.
At this point things began to look bleaker. I was explained that not only had I taken out the contract but the phone itself was delivered to my house and signed for. What?
Could it have been that I managed to do all of this subconsciously? I know there are many people that sleep walk and get up to all sorts of shenanigans. Could I have become a sleep shopper? The answer is no. I was just another victim of identify theft.
I went into work the next Monday feeling violated and so worried and stressed about what details of mine had been captured and used. I then spent the next couple of days talking to the provider to cancel the contract and also investigate why there was no verification or proof that I had made this purchase.I sat down on my desk feeling defeated, just another victim of a major faceless corporation. It was at this point I found my salvation. It came to me in the shape of an experienced Dale Carnegie coach that lives and breathes the principles that our founder penned many years ago. He went through some fundamental principles for overcoming worry.
• What is the worst that could happen?
Well, the worst already has, I thought. The only thing worse would be if I now got a phone bill for this fraudulent account.
• Prepare to accept the worst.
Ok, I know I didn’t arrange this so I can make sure that I am not liable to pay a phoney bill should it arrive.
• Try to improve the worst.
After gathering up all the evidence I felt much better. I was now in a better position because now I not only knew I was an innocent victim but I could also prove it.
After talking to him and taking action I felt relieved and could concentrate on other more important things. The stress and worry seemed to evaporate.
If you would like to find out more about How to Stop Worrying and Start Living or How to Win Friends and Influence People then please join us on the Dale Carnegie Course which starts on Tuesday 28th June. If you would like to have a taster and experience a session for free prior to joining then please attend the complimentary session on Tuesday 14th June.
All the details can be found on our website - http://www.london.dalecarnegie.com/
Just before I let you go……I did get that phone bill last week. It amounted to £229.39 and yet I do not feel stressed at all.
Amar Garcha
Sales Consultant
Friday, 22 October 2010
The few who do are the envy of the many who only watch
What a week in the world of football. As a Manchester United fan and like many of the Red Devils, I was shell shocked by the revelations made by the club regarding the imminent departure of Wayne Rooney. There have been many stories plastered in the papers, uploaded on to websites as well as the extensive coverage on television and radio whilst this saga unfolds.
However, I would like to shift focus altogether on to Sir Alex Ferguson. Arguably the greatest manager in English football history. I believe he has achieved his success not only because of his managerial and coaching ability but also through the use of key principles.
Many players have left United in the past, such as Cristiano Ronaldo, David Beckham and countless others and not once in all of Sir Alex's reign has he criticized, condemned or complained. Even when the Glazers took over the club and placed a huge debt over its head, he simply got on with his job. Sir Alex has also developed raw potential into world class talent and achieved this through honest and sincere appreciation of his players. Many of his players have talked of his continual support and how they see him as a father figure. He has the ability to create a winning team, but more importantly has been able to keep them hungry for more by arousing an eager want for success within his team. He always makes other people (namely his players) feel important.
With Rooney, Sir Alex has shared that he is a special player and the door is always open to him. Rooney has since closed the door and thankfully for United fans he will stay at the Theatre of Dreams after agreeing a new contract with the club.
These are just some of the fundamentals Sir Alex has applied in order to become and then remain successful. These principles are inherent in highly successful people. Just take a moment and think about what has been achieved by Richard Branson and Warren Buffet. Now, consider other high achievers you know; friends, a teacher, colleagues or your local businessmen and women, who have gained phenomenal success and you will see they also apply these simple and effective principles.
These qualities are not reserved for the gifted few. Anyone can gain the same success, by applying the proven techniques described by Dale Carnegie in his book How to Win Friends and Influence People.
If you aspire to the successes of people such as Warren Buffet then follow his lead and enrol on the Effective Communications and Human Relations programme which is based on the aforementioned book.
Not convinced?
Then come along to the free preview of the programme on November 4th and see for yourself. Click here to register
Amar Garcha
Sales Consultant
www.London.dalecarnegie.com
However, I would like to shift focus altogether on to Sir Alex Ferguson. Arguably the greatest manager in English football history. I believe he has achieved his success not only because of his managerial and coaching ability but also through the use of key principles.
Many players have left United in the past, such as Cristiano Ronaldo, David Beckham and countless others and not once in all of Sir Alex's reign has he criticized, condemned or complained. Even when the Glazers took over the club and placed a huge debt over its head, he simply got on with his job. Sir Alex has also developed raw potential into world class talent and achieved this through honest and sincere appreciation of his players. Many of his players have talked of his continual support and how they see him as a father figure. He has the ability to create a winning team, but more importantly has been able to keep them hungry for more by arousing an eager want for success within his team. He always makes other people (namely his players) feel important.
With Rooney, Sir Alex has shared that he is a special player and the door is always open to him. Rooney has since closed the door and thankfully for United fans he will stay at the Theatre of Dreams after agreeing a new contract with the club.
These are just some of the fundamentals Sir Alex has applied in order to become and then remain successful. These principles are inherent in highly successful people. Just take a moment and think about what has been achieved by Richard Branson and Warren Buffet. Now, consider other high achievers you know; friends, a teacher, colleagues or your local businessmen and women, who have gained phenomenal success and you will see they also apply these simple and effective principles.
These qualities are not reserved for the gifted few. Anyone can gain the same success, by applying the proven techniques described by Dale Carnegie in his book How to Win Friends and Influence People. If you aspire to the successes of people such as Warren Buffet then follow his lead and enrol on the Effective Communications and Human Relations programme which is based on the aforementioned book.
Not convinced?
Then come along to the free preview of the programme on November 4th and see for yourself. Click here to register
Amar Garcha
Sales Consultant
www.London.dalecarnegie.com
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