High turnover?


Is your organizational performance not of a high standard?

Talented staff, but not sure how to inspire them?

The charted institute for personnel & development recently stated in their publication ‘Becoming an employee of choice’ that ‘70% of people leave their employer and not their job.’ When employees feel inspired and engaged by their manager they will contribute more, take fewer sick days and focus more on satisfying customers.

Engaged employees make a difference to your organizations performance both today and in the future. With our free seminar you can learn to deliver creative and powerful messages to those individuals who can help your organization the most. Develop inspiring ideas to engage your talent staff and engage those individuals in your business who can make a difference.

The Engaging Talent Seminar on Thursday 2nd August, 8:45am - 10:45am plans to be thee FREE seminar event of the year.

Join today, to guarantee your seat for the most engaging event you have been too. For more information please don’t hesitate to contact us on 02073794323

Employment means winning the hearts as well as the minds of employees.

One in four managers 'don't know how bad they are'

It has been reported in todays Telegraph, that millions of managers fail to realise “how bad they are at managing”, which is undermining company efforts to boost productivity and growth.

One in four of the UK’s line managers – almost 2m people – have an inflated opinion of their ability to lead teams, the study by the Chartered Institute of Personnel and Development (CIPD) has claimed.

Ben Willmott, head of public policy at the CIPD, said: “Management capability continues to be an Achilles heel for UK plc, despite mounting evidence that these are ‘skills for growth’.

“Too many employees are promoted into people management roles because they have good technical skills, then receive inadequate training and have little idea of how their behaviour impacts on others.”

If you are 1 in 4 managers who spends more time dealing with stressed staff, absence or conflict, rather than providing high-quality feedback to their teams, or if you have been promoted to management, and do not want to become a "bad manager", then come to our free Inspirational Leadership seminar, or contact us for further information on our Leadership Training for Managers, where we can ensure that you become more than a "good leader", but a "great" inspiration.

Stephanie Fletcher

To read more on this article visit: http://www.telegraph.co.uk/finance/jobs/9241249/One-in-four-managers-dont-know-how-bad-they-are.html

Inspirational Lady

“The Greatest Love of All” is the song I always sing on karaoke.

“I Will Always Love You” is the song that reminds me of the time my Nan moved to New York, 14 years ago.


“I Wanna Dance with Somebody” is the song that is guaranteed to get me up on the dance floor.


If someone asked me to name my favorite Whitney song, I do not think I could…could you? She really was an inspirational lady, as every celebrity and person who has paid their respects has mentioned. And the more I heard how Whitney had inspired actors, members of the public and singers such as Britney Spears and Mariah Carey, I started to think a) who has inspired me and b) have I ever inspired anyone.
There are 2 people who have inspired me in my life time. My mum has shown me that hard work and work life balance does pay off, and that you can achieve if you try. The other is Richard Branson, he has inspired me that no matter your background, if you believe in your dreams and are prepared to take the risks, you can achieve beyond your original dreams, and become one of the most successful people in the World.

It took me a lot longer to answer b, as I can think of many stories where I have influenced others but not inspired. Then I overheard a conversation between my mum and aunty, when I realized that I have in fact inspired my 2 baby sisters. They have seen what years of hard work and determination can achieve, and as they approach their last year of being a teen, and first year of the 20s, they are following their older sisters footsteps and are on track to achieving great success (if I do say so myself…Carla & Kirsty do not let me down). The feeling and smile that I have a result of knowing that I have inspired and helped my sisters to being successful and happy, is one that I cannot explain.

If you want to become an inspirational person like Whitney and myself, then come down to our free seminar on 7th March, where we can help turn you into an inspirational leader.


Stephanie Fletcher

Employee Retention

Recently HR Review reported about a survey on Employee Engagement. According to the Gallup Engagement Survey only 24% of employees are engaged with their job. That is quite an alarming figure and something that employers need to tackle, especially in this current climate.

In a different survey by ACCOR, 90% of leaders say engagement impacts success, but 75% have no engagement plan.

So why are employee’s struggling to be engaged in their workplace? Is it poor leadership? Are there trust issues? Are the company’s values different to the employees? And what happens if employees are not engaged. Will they produce poor work, not want to involve themselves in projects, or leave and go and work for a competitor?

So how can you raise employee retention? Here are a few ideas:

Relationship with Manager – A recent Gallup poll revealed that a key indicator of employee satisfaction and productivity is employees’ belief that their boss cares about them and can be trusted.

Recognition and Appreciation – Some people are more driven by incentives other than money. Celebrate achievements both individually and as a team; write a note of thanks or recognition with honest, sincere appreciation.

Stimulating, Fulfilling Work – Include employees at the beginning of projects. Employees will be more enthusiastic and you will be surprised to see the creative results and different opinions that bubble up.

Clear Career Path and Opportunities – Providing training opportunities with respect to new skills and career development is an indication that a manager or company is willing to invest on behalf of employees. Encourage employees to join professional organizations by paying membership fees and giving the time off to attend lunches and conferences that foster professional growth.

Respect a Balanced Life – Acknowledging and respecting the importance of family and personal life of employees prevents burnout and fosters loyalty.

At Dale Carnegie we understand the need to engage with employees and gain their commitment. If you would like further tips then why not come along to our Inspirational Leadership Seminar on 24th August and 22nd September.

Helen Mills
Financial Controller
www.london.dalecarnegie.com