One in four managers 'don't know how bad they are'

It has been reported in todays Telegraph, that millions of managers fail to realise “how bad they are at managing”, which is undermining company efforts to boost productivity and growth.

One in four of the UK’s line managers – almost 2m people – have an inflated opinion of their ability to lead teams, the study by the Chartered Institute of Personnel and Development (CIPD) has claimed.

Ben Willmott, head of public policy at the CIPD, said: “Management capability continues to be an Achilles heel for UK plc, despite mounting evidence that these are ‘skills for growth’.

“Too many employees are promoted into people management roles because they have good technical skills, then receive inadequate training and have little idea of how their behaviour impacts on others.”

If you are 1 in 4 managers who spends more time dealing with stressed staff, absence or conflict, rather than providing high-quality feedback to their teams, or if you have been promoted to management, and do not want to become a "bad manager", then come to our free Inspirational Leadership seminar, or contact us for further information on our Leadership Training for Managers, where we can ensure that you become more than a "good leader", but a "great" inspiration.

Stephanie Fletcher

To read more on this article visit: http://www.telegraph.co.uk/finance/jobs/9241249/One-in-four-managers-dont-know-how-bad-they-are.html

All Change Please

When it comes to dealing with change we are aware certain critical factors need serious consideration as early in the change process as possible, time permitting of course. Two of these critical factors are the communication and people aspects of change.

Change is an ongoing and often a costly affair. Our desire to become ‘best in class’ and achieve or maintain a competitive edge means investing in new technologies, innovating, and striving to deliver world class service through cutting edge products or people.

Where there is call for such investment, having answers to some fundamental questions can help establish how ‘ready’ our organisation is to handle change and even manage it more successfully more of the time. As we know change is a constant.

You may want to consider the following questions to get the ball rolling:

What are the most critical changes we are/will face now and in the near future?
Of these critical changes which are most likely to impact our people?
On what basis have we prioritised the changes?
Which are likely to have a positive impact on our people in the short/medium/long term?
Which are likely to have a negative impact on our people, in the short/medium/long term?
How are we involving our people in change?
How could we involve our people more in change?
Who are my true key players in implementing change?
Who are my key influencers in implementing change?
Of these people who do I need to commit more time to?
Who do I need to give more responsibility to?
What/Who are my key potential "bottle necks" and why?
Who has a clear understanding of what each change is designed to achieve?
To what depth have any current changes been communicated?
What steps are in place to ensure ensuing changes are communicated?
How has is change communication typically cascaded?
How will we know we have succeeded in effectively implementing change?

When it comes to change it is easy to see how the more we understand the more questions will surface. The questions above are by no means a proven structured approach to managing change but are meant to serve as a glimpse at the scale of readiness of a company and its people.

Angelina Foden

Practice makes Permanent

Only three days to go and I am starting to get nervous. I am about to co-host a 2 hour workshop this Thursday and I am finding difficult to focus on anything else. Public speaking played a big part in a previous role and all I can remember is that I loved it. I managed a large sales team and was responsible for motivating them daily. I also had opportunities to speak at large national conferences and lived for it. I actually couldn’t remember what it was like the first time I stood up in front of my team or when I spoke to a large audience. Was I nervous? Was I any good?

Our flagship programme, the Dale Carnegie Course has five key drivers and these are developed over a period of time through, facilitation, practice and coaching. Another medium that is used to develop some of these skills is public speaking. I have spoken to many people over the last 18 months for whom confidence was a fundamental challenge that needed to be overcome. I have assured many people that it is natural to feel nerves when speaking in public. I have advised my clients that everyone gets butterflies, even the most polished presenters. It’s just a matter of turning that into excitement and using it in your favour. I believe there are only two instances where you would not feel nerves before presenting. One is if you don’t care about what you are presenting and the second is if you don’t care about the audience.

I have realized however that it is very easy to fall back into my comfort zone. It has been a while since I last presented and the nerves have kicked in big time. I guess it’s time for me to take my own advice and try to make it work for me. I know the only way for me to become a better presenter is to practice and practice.

If you would like to attend some of our free seminars and course previews and find out how we have supported individual’s, teams and companies to over come challenges and get better results then please follow the link below.

FREE SEMINARS AND PREVIEWS

Hopefully, I’ll be presenting at one of these events.

Have a great week,

Amar

Leadership Development Increases Performance.....FACT!

It has been reported that the Government should make leadership development a key part of its "skills for growth" strategy in order to improve the UK's competitiveness and boost economic growth, a report has recommended.

According to the "Business benefits of management and leadership development" report, produced by the Chartered Management Institute (CMI) and HR consultancy Penna, 34% of individuals across all levels of management consider their line managers to be ineffective.
The report, which surveyed 4,500 managers, found that companies that invested in the development of leaders saw increases of up to 32% in people performance and 23% in organisational performance.

In addition, organisations that performed well spent, on average, 36% more on leadership development per manager per year than those with low performance levels.
The report's findings suggest that simply spending more on managers' development is not necessarily the answer - employers are, in general, investing in a range of leadership development activities, but the types of training being used are not always the most effective.

Short courses on management and leadership were used by 43% of organisations but were rated as one of the most effective tools to train leaders by only 34% of respondents.
To continue to read this report please visit http://www.personneltoday.com/articles/2012/02/28/58366/leadership-development-must-be-part-of-skills-for-growth-strategy-says-report.html

Find out how Dale Carnegie can improve your leadership development and help increase your people and organisational performance visit our web site, or contact us for more information on 0207 379 4323

Stephanie Fletcher

Tips for Staying Flexible

Think of yourself as stretchable, expandable and able to adapt to anything new. Who wants to view themselves as static, inflexible and unable to adapt? Periods of change are unpredictable, and we may be asked to adapt to changes that we never anticipated. In order to stay flexible, follow these guidelines:

1. Set short-term goals
It is best during changing times to think ahead, but not too far ahead. Focus on goals and tasks that can be achieved in the immediate future. That way we can achieve measurable and motivating results, even if the change plan is altered in some way. Instead of abandoning our efforts because of changing priorities, we complete our short-terms goals and move on.

2. Work in intense bursts of activity
Some people call this the “blitz mentality.” Complete tasks with intense periods of creative output that produce concrete results. That way we have measureable outcomes that motivate and inspire us to continue our work and, in the process, better engage change.

3. Focus on team efforts
Teams are in a constant state of changing responsibilities and deadline. By aligning ourselves with others who are aiming at similar goals, we create the opportunity for flexibility in achieving results. We become more focused on others and less likely to retreat into our own comfort zone. We gain motivation and inspiration from the other members of the team, making us more likely to successfully play a leadership role.

4. Plan for possible change scenarios
The most important strategy for staying flexible during change is to prepare for various change scenarios. If we create a plan for each possible set of change circumstances, we are prepared to engage change in any way that affects us in the workplace. This gives us more flexibility, greater confidence and makes us more likely to be successful in leading change without authority.

Click here to attend a free preview of our Leadership Training for Managers Programme

Natural Leadership

This is Emma and Juanci, my beautiful niece and nephew, 9 & 8 years respectively. Like many children they are spontaneous, energetic, fun loving, joyful, creative and daring souls. Their mission in life is being happy and their vision is doing the things that make them happy; simple really. They live each day to the full, content and satisfied and sleep deeply at night unless it is their Birthday, Christmas or another special event!

Recently a client of mine from the Finance sector said to me, ‘I want to be like my son. He is learning to walk. He falls down, gets back up again, succeeds a little, falls down, gets back up again and so on. He is fearless! If I did the same in my business I would achieve my dreams!'

Like Emma and Juanci and like my clients son, what if we woke up each day with a clear mission and vision in life that would have us leap out of bed with excitement and boundless enthusiasm? How many of us actually know and live the mission and vision of the companies we work for? What if we aligned our mission and visions with that of our organisation? Would we perhaps feel we were contributors and a part of a diverse leadership within our business and for our clients?

Despite the current economic situation, confidence is returning, risks are been taken, and opportunities are abound, if only we look for them. The overwhelming challenge for the UK is in leadership and management, we spend 1,100 Euros per manager on leadership and management training compared to our European counterparts who spend just under 5,000 Euros. Now is as good a time as ever whether you are an employee, a Manager, a Director or an Executive (if we are not already being this way) to be ourselves, to communicate our mission and our vision clearly with each other and to involve our customers, partners and suppliers in the challenges we face. We are all leaders after all and this collective, co-operative approach is what kids do so naturally. I know Emma and Juanci are constantly and unwittingly reminding me.

Lizzie Thomas
Consultant

http://www.london.dalecarnegie.com/