A Nation of Shopkeepers

Whilst lying in bed feeling unwell, I overheard, rather loudly, my sister and my mother discussing Napoleon and his famous quote putting us down, that we were a “nation of shopkeepers”, implying that Britain was incapable of great things, and would not be successful. However, it was these small businesses that built our economy and won the war (in short). Today, according to the Financial Times, 99.9% of all businesses are small and medium-size; these “are the backbone of Britain’s economy”.

As quoted by the Financial Times, Wednesday 1st June 2011, The Great Place to Work® Institute “defines a ‘great workplace’ as a place where people take pride in what they do, trust the organisation they work for and enjoy working with their colleagues...The dimensions of trust, pride and camaraderie are not soft or ‘fluffy’ intangibles. Research indicates that organisations that get this right have greater productivity and profitability.” It is these principles when successfully practised, tend to be more favourable, offering consequent impact on the bottom line, and allowing small best workplaces the edge over large best workplaces.

Dale Carnegie can teach you the skills be it if you’re in a small or large workplace, by powering you to move far beyond your comfort zone as you attain ambitious new goals and more, on the Dale Carnegie: Effective communications & Human Relations/Skills for Success course starting on 28th June 2011 http://www.london.dalecarnegie.co.uk/events/dale_carnegie_course/

Stephanie Fletcher

Marketing Assistant