We find one of the most effective methods of ensuring that participants maintain the skills they learn, is to ensure that they all have an opportunity to review what they have learnt with their colleagues or manager in the days and weeks after the training. This can be done in various ways such as:
- ensuring all participants have an opportunity to present the benefit of the training either internally or externally
- organise regular meetings or conference calls and discuss real client examples
- send newsletters internally to share best practices and sucess stories
A simple approach... but highly effective!
Corina Balaneanu
Sales Consultant
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