New iPhone app out NOW! - Personal Leadership

After claiming the top spot on the iTunes business list a week after its release, Dale Carnegie Training® is back with a follow up to the popular “Secrets to Success” iPhone app with their new “Personal Leadership” application.

This pocket size Carnegie Coach is designed to build individual’s confidence by identifying the right leadership skills using situational examples. The app (available to download on iTunes for £0.59p) also works to self-motivate individuals and coach teams to reach their peak performance. As the worldwide authority in leadership training, Dale Carnegie Training® is thrilled to bring their practical offerings to the digital realm and predicts this app will be as much as a triumph as it’s first.

"We wanted to build off the excitement of ‘Secrets to Success’ and keep the momentum going by launching a new app on another important topic - leadership," says Peter Handal, chairman and CEO of Dale Carnegie Training®. “There is obviously a demand for having personalized training instantly at your fingertips and we want to continue expanding on this concept."

“Personal Leadership” Features:
•13 video segments that demonstrate key leadership principles
•Tips to learn Carnegie ways to win people to your way of thinking

For more information and to download Dale Carnegie Training “Personal Leadership” go to: http://www.dalecarnegie.com/app/.

Helen Mills
Financial Controller
www.london.dalecarnegie.co.uk

iphoney

People that know me will tell you that I am a massive football fan. So much so that some of my colleagues from Dale Carnegie have requested that I stop writing blogs about the sport or indeed my favourite team. So instead I want to talk to you about an incident that took place a couple of weeks ago and how it affected me.

A couple of weekends ago I received a letter with the logo of a famous mobile telephone provider on the cover. However, this was not my provider and upon opening it, to my horror, it was a welcome letter. Apparently, I had signed up for a two year deal with an iphone. I immediately went to one of their stores and explained the situation. I was told that I needed to contact customer services by phone.

At this point things began to look bleaker. I was explained that not only had I taken out the contract but the phone itself was delivered to my house and signed for. What?

Could it have been that I managed to do all of this subconsciously? I know there are many people that sleep walk and get up to all sorts of shenanigans. Could I have become a sleep shopper? The answer is no. I was just another victim of identify theft.

I went into work the next Monday feeling violated and so worried and stressed about what details of mine had been captured and used. I then spent the next couple of days talking to the provider to cancel the contract and also investigate why there was no verification or proof that I had made this purchase.

I sat down on my desk feeling defeated, just another victim of a major faceless corporation. It was at this point I found my salvation. It came to me in the shape of an experienced Dale Carnegie coach that lives and breathes the principles that our founder penned many years ago. He went through some fundamental principles for overcoming worry.

• What is the worst that could happen?

Well, the worst already has, I thought. The only thing worse would be if I now got a phone bill for this fraudulent account.

• Prepare to accept the worst.

Ok, I know I didn’t arrange this so I can make sure that I am not liable to pay a phoney bill should it arrive.

• Try to improve the worst.

After gathering up all the evidence I felt much better. I was now in a better position because now I not only knew I was an innocent victim but I could also prove it.

After talking to him and taking action I felt relieved and could concentrate on other more important things. The stress and worry seemed to evaporate.

If you would like to find out more about How to Stop Worrying and Start Living or How to Win Friends and Influence People then please join us on the Dale Carnegie Course which starts on Tuesday 28th June. If you would like to have a taster and experience a session for free prior to joining then please attend the complimentary session on Tuesday 14th June.

All the details can be found on our website - http://www.london.dalecarnegie.com/

Just before I let you go……I did get that phone bill last week. It amounted to £229.39 and yet I do not feel stressed at all.

Amar Garcha
Sales Consultant

www.London.dalecarnegie.com

Building Relationships in Las Vegas

Last week I enjoyed the best road trip that I’ve ever done in my life. My wife and I flew to Las Vegas and we drove 1,000 miles to San Francisco through the Sequoia Forest and Yosemite Forest. We had plenty of unforgettable times and what strives me is how our attitude can modify the way we see the reality.

Having planned the whole trip a few months ago, on the first day in Las Vegas my wife had a perforated ear drum and I was in pain too and we had to go to the hospital. Suddenly, we lost over 4 hours and $1,200 in medical bills. Fortunately, we have good insurance! Anyway, this issue could have affected our entire trip and we could have complained about how much bad luck we had had. However, instead of complaining and blaming others and even ourselves, this incident gave us the opportunity to meet a bunch of local people and understand the culture of life in Las Vegas and in America.

Even with our discomfort and pain, we really enjoyed meeting new people and they were absolutely surprised about how interested we were in them. I think it was not a surprise that we had the best ever experience in a Hospital in terms of customer service. Everyone was really pleasant and they showed a real interest in us as well.


I will be reminded forever of the doctor spending over 15 minutes explaining what was happening as we were receiving treatment.

This experience showed me the importance of the Dale Carnegie Principle number 4, “Become genuinely interested in other people”
Show respect, show interest and you’ll receive respect and interest from others.


Jose Bort
Performance Consultant
www.london.dalecarnegie.co.uk

Dale Carnegie London has a new website!

This week Dale Carnegie has launched its new website! We are really pleased with the it and hope you will be too.

Please click here and have a look around.

You can download whitepapers, find out the latest news, register for programmes and see what job vacancies we have on offer.

So please do go and have a look, we would love to hear your feedback on our new website.

Sophie Whittall
Marketing Coordinator

Royal Wedding - Is it good for the UK

Royal Wedding – Like it / Don’t like it! But has it been good for the UK.

Whether you are a fan of the royal family or not unless you avoided TV, Newspapers and the Internet for the past month you wouldn’t have been able to avoid the hype building up to the big day for William & Catherine on Friday.

I have to admit I’d had enough of people talking about the wedding a week before it happened and resolutely told myself that I wouldn’t watch it. That said come the day I found myself glued to the television in a pub surrounded by friends watching the event unfold.

With ceremony and the kiss on the balcony out of the way our conversation quickly turned to was this a good thing for the UK and in particular a good thing for London. We speculated on that amount of money the wedding had cost and how much would it bring when you added up the impact of tourism, merchandising, advertising and many more possible revenue streams. I’m sure we weren’t the only group of people having the conversation that day.

One thing that particularly struck me though is this conversation started with a group of about six friends and in the end perhaps a dozen more people sitting at the tables around us contributed to the debate. Somehow this event had given everyone something to talk about …. Something unifying! Looking in the papers in the past few days there are many reports of the two thousand street parties across the country and many report the same thing. “A greater sense of community”

On reflection this for me is one of the greatest benefits of this whole event. I’m always pleasantly surprised when people come on communications and influencing skills training with us and they report back as one of the key benefits being better relationships with colleagues and also people from their greater community. By our nature we are social beings and anything that promotes that has the possibility to promote our happiness both at work and at home.

So as we head back into work after another long weekend take the opportunity to strengthen relationships by talking about your experiences of Friday. Even if your experience was to lock yourself away so you didn’t see the event at all.

It becomes a little easier to get a conversation going when you have a common interest or event to talk about.

If you’d like to become the kind of person who can always get that conversation going (even when there isn’t a royal wedding to talk about) then come and join us for a preview of our flagship programme on the 10th May at the Sheraton Park Lane Hotel 6pm – 8.30pm

Free Preview

David Anderson
Managing Director